Privacy Policy
Last updated: July 6, 2026
This Privacy Policy explains how Obsidian Luxe Holdings LLC ("we," "us," or "our") collects and uses information you provide through this website (the "Site") in connection with our real estate acquisition inquiries. We are a direct buyer of real estate; this policy covers the inquiry form and our text-message program only.
1. Information we collect
When you submit the inquiry form, we collect the information you provide, which may include:
- Your name and email address;
- The address of the property you are inquiring about;
- Your phone number, if you choose to provide it; and
- Whether you opted in to receive text messages, and when.
2. How we use it
We use your information to respond to your inquiry, to discuss a direct purchase of your property, and to coordinate next steps. If you opt in, we use your phone number to send transactional text messages about your inquiry, as described below.
3. Text-message (SMS) program
- Transactional only. If you opt in, messages are 1:1 and relate to your specific inquiry — scheduling and confirming calls, appointments, and property showings; answering questions about the property; and coordinating next steps. We do not send promotional alerts or mass marketing.
- Optional. Consent to receive text messages is not a condition of submitting the form, of any purchase, or of selling your property.
- Opt out anytime. Reply STOP to end messages and HELP for help. Message frequency varies. Message and data rates may apply.
- Your mobile information is not sold or shared for marketing. We do not sell, rent, or share your mobile phone number or text-message consent with third parties for their own marketing purposes.
4. How we share information
We do not sell your personal information. We share it only with service providers who help us operate — for example, the customer-relationship-management tool we use to manage and respond to inquiries — and only so they can perform services for us. We may also disclose information if required by law.
5. Data retention
We keep inquiry information for as long as needed to respond to you and to maintain records of our real estate activities, then delete or de-identify it in the ordinary course.
6. Security
We use reasonable administrative and technical measures to protect the information you submit. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Your choices
You can decline to provide a phone number and still submit the form. You can opt out of text messages at any time by replying STOP. To ask what information we hold about you, or to request deletion, email us using the address below.
8. Children
The Site is not directed to children, and we do not knowingly collect information from them.
9. Changes
We may update this policy from time to time. Changes take effect when posted here, and the "Last updated" date will change accordingly.
10. Contact
Questions about this policy or your information? Email alex@obsidianluxeholdingsllc.com.